Privacy Policy
At valorianthrix, we take your privacy seriously. This comprehensive privacy policy explains how we collect, use, store, and protect your personal information when you interact with our financial negotiation skills platform. We believe transparency builds trust — and trust is fundamental to successful financial negotiations.
Information We Collect
We collect different types of information to provide you with our financial education services. This includes information you provide directly and data we gather automatically through your platform usage.
| Data Type | Collection Method | Purpose |
| Account Information | Registration forms | Service delivery and communication |
| Learning Data | Platform interactions | Progress tracking and personalization |
| Technical Data | Automatic collection | Platform optimization and security |
How We Use Your Information
Your data powers our educational platform and helps us deliver personalized learning experiences. We process information based on legitimate business interests, contractual obligations, and your consent where required under Australian Privacy Principles.
Delivering course content and tracking your progress through our financial negotiation modules. We analyze your learning patterns to suggest relevant resources and identify areas where additional support might be helpful. Your engagement data helps us continually improve our curriculum effectiveness.
We also use information for administrative purposes — sending course updates, processing payments, and maintaining your account security. Marketing communications are sent only with your explicit consent, and you can opt out anytime through your account settings or email preferences.
Information Sharing and Disclosure
We don't sell your personal information to third parties. Period. However, we do share data in specific circumstances that directly support your learning experience or meet legal requirements.
All third-party relationships are governed by strict data processing agreements. These partners can only use your information for specified purposes and must maintain equivalent privacy protections.
Your Privacy Rights Under Australian Law
The Australian Privacy Act 1988 and Privacy Principles give you significant control over your personal information. We've designed our systems to make exercising these rights straightforward and transparent.
Request a complete copy of all personal information we hold about you. We'll provide this within 30 days in a portable, commonly-used format.
Update or correct any inaccurate personal information. You can make most changes directly through your account settings.
Request deletion of your personal information, subject to legal retention requirements and legitimate business needs.
Limit how we use your information for marketing or secondary purposes while maintaining essential service functionality.
Data Security and Protection
We implement multiple layers of security to protect your information from unauthorized access, alteration, or disclosure. Our security measures combine industry-standard technologies with rigorous operational procedures.
All data transmissions use TLS 1.3 encryption. Personal information is stored in encrypted databases with restricted access controls. We regularly update security protocols and conduct vulnerability assessments to maintain protection standards.
Our team receives regular privacy and security training. Access to personal information is limited to employees who need it for their specific job functions. We maintain detailed access logs and conduct regular security audits to identify potential vulnerabilities.
Data Retention and Deletion
We retain personal information only as long as necessary to provide our services, comply with legal obligations, or resolve disputes. Different types of data have different retention schedules based on their purpose and regulatory requirements.
| Information Type | Retention Period | Deletion Process |
| Account Data | Active account + 3 years | Automated deletion after retention period |
| Learning Records | 7 years for certification purposes | Secure deletion with audit trail |
| Marketing Data | Until consent withdrawn | Immediate removal upon request |
When data reaches the end of its retention period, we securely delete it from our systems. This includes removing backup copies and ensuring third-party processors also delete relevant information.
International Data Transfers
Some of our service providers operate outside Australia, which means your information might be processed in other countries. We only transfer data to jurisdictions with adequate privacy protections or implement additional safeguards to maintain protection standards.
All international transfers are protected by standard contractual clauses approved by Australian privacy authorities. We regularly review these arrangements to ensure continued compliance with evolving privacy regulations.
Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to enhance your experience and provide essential functionality. Most cookies are necessary for basic platform operation, while others help us understand usage patterns and improve our services.
Essential cookies maintain your session and security settings. Analytics cookies help us understand how you interact with our platform. Preference cookies remember your choices like language settings or display options. Marketing cookies are only used with your explicit consent.
You can control cookie settings through your browser or our cookie preference center. Disabling certain cookies might limit platform functionality, but essential services will continue to work.
Changes to This Privacy Policy
We update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. Significant changes will be communicated through email notifications and prominent platform notices.
We encourage you to review this policy regularly. Continued use of our services after policy updates constitutes acceptance of the revised terms. If you disagree with changes, you can close your account or contact us to discuss your concerns.
Privacy Contact Information
For privacy-related questions, requests, or concerns, contact our Privacy Officer:
valorianthrix Privacy Officer
169 City Walk, Canberra ACT 2601, Australia
Phone: +61 3 9509 2670
Email: privacy@valorianthrix.com
We respond to privacy inquiries within 30 days. For urgent matters, please call our main office during business hours (9 AM - 5 PM AEST, Monday through Friday).